To change your expired pin code:
- Login to your Virtual Office
- Click on “Tools” / “My Q Account”
- Choose “Manage pin code”
- Insert your security question and word
- Enter your old pin code, new pin code, re-enter new pin code
- Then choose the renewal period and click on “Update”

Note :
Pin code must be 6 characters long and can include letters (a-z, A-Z), numbers (0-9), and special characters (_!@#%$^&*(),+?).
Repeated or sequential characters (e.g., abc, 321, aaa, 444) are not allowed.