Reset Security Question and Words.

To reset your Security Question and Words:

• Login to your Virtual Office
• Scroll down and click “Tools” / “My Q Account”
• Click “Reset Security Question”.
• Enter the Q Account pin code and click on validate.
• An email will be sent to you with the verification code.
• Check your email and use the verification code number (*Verification code is only active for 10 minutes).
• Enter the reset code that is sent to your registered email address and click “Continue”
• Create your New Security Question and Words and click “Update”.

Note: Please create a New Security Question and Words as the previously used credentials will not be accepted by the System.
Note: Please note that your KYC should be activated in order to reset the Security question and word.